According to Robert Kiyosaki, one of the most important skills you must have as a businessman and entrepreneur to be successful in business is: know how to sell.
Regardless of the role of your business, improving your sales capabilities will allow you to multiply your income quickly and effectively.
Today I share 25 tips to significantly improve your sales skills and dealing with the client. If you put them into practice, your results will come faster.
- Learn to listen to the customer, do not speak or offer without first listening carefully
- Have a genuine attitude of service, your client will perceive it
- Don’t see the customer with a $$ symbol on their forehead
- Try to identify their primary needs and you will have won 50% of the land
- Dress appropriately, your image sells
- Speak properly, your vocabulary sells
- Develop your own marketing material and tools
- Learn everything you need about your product
- Make sure the buyer fully understands what you are offering
- Be friendly and jovial but don’t fake it
- Be patient, pushing too hard can ruin everything
- Keep a positive attitude
- Read books that keep you active
- Learn to “tolerate” frustration
- If you lose a sale, go for the next one, do not spend time to regret
- Learn to work as a team: your colleagues and supervisors are valuable
- Be honest: deception and manipulation are elements of failure
- Practice your responses to objections
- Don’t be paralyzed by an objection, handle it intelligently
- Close your sales with elegance, without running over the customer
- Follow up with your customers
- When you have to make calls, make them! do not give place to laziness
- When you have to visit, visit! don’t lose before you fight
- Study your market and focus
- Be organized with your agenda and contacts
And finally, one of the wisest pieces of advice I know: Enjoy what you do!
You may also be interested in: How to Sell More and Better
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